Our Code of Conduct and Ethics

At REACH XCEL, we are committed to the highest standards in our daily operations and interactions. As a global contact center offering services in over eight languages, our goal is to promote cultural diversity and inclusion while maintaining ethical business practices.

Integrity and Respect

We treat all employees with respect and dignity, regardless of their background or language. Our communication is always honest and transparent, and we strive to resolve misunderstandings and conflicts constructively.

Responsibility and Compliance

Our activities comply with national and international laws and regulations. We are committed to adhering to the European General Data Protection Regulation and ensure the confidentiality and security of the information we manage.

Diversity and Inclusion

We value the diversity within our team and customer base. Through continuous training and development programs, we foster an inclusive work environment where everyone has the opportunity to grow and contribute to the company’s success.

Sustainability and Social Responsibility

As part of our commitment to ethical conduct, we take our social and environmental responsibilities seriously. We implement initiatives that not only meet our business requirements but also have a positive impact on the communities in which we operate.
We expect all employees to actively participate in the implementation of this code and to embody it in their daily actions. Any violation of this code is taken seriously and may result in disciplinary action.
For more information or if you have any questions about the Code of Conduct and Ethics, please contact our Compliance Department at
info@reachxcel.de